Frequently Asked Questions

FAQ's About Setting Up a Business in Dubai Free Zones

Does IFZA offer office solutions?

Yes, IFZA offers various office solutions, from shared workstations to private and shared office spaces strategically located within IFZA's headquarters complex in Dubai Digital Park. Additional benefits such as ample parking, meeting rooms and a range of social areas and a menu of business services make IFZA your perfect business business office in Dubai.

Where is IFZA located?

The IFZA (International Free Zone Authority) is located in Dubai Silicon Oasis, a globally recognised free zone and integrated technology integrated technology park where people can live, work and play. Home to advanced technology-based industries and an urban master-planned planned community in an iconic location, DSO offers state-of-the-art infrastructure and infrastructure and in-house business services.

What promotions does IFZA offer?

IFZA is constantly coming up with promotions. Please get in touch with us to know more.

Does IFZA recognize e-commerce as a separate activity?

No, IFZA does not recognize e-commerce as a separate activity.

What is the source of permitted business activities in IFZA?

All business activities permitted in IFZA are taken from the Dubai Department of Economic Development (DED).

What are the available Business License Packages in IFZA?

IFZA offers 1-Year to 5-Year Business License Packages, ranging from zero visa packages to 6 visa packages.

What is the cost of an IFZA license?

The cost of an IFZA license starts from USD 3,800 for business setup, and the IFZA visa costs start from USD 1,020.

What licenses does IFZA offer?

IFZA offers Professional, Commercial and Industrial Licenses. Professional License for businesses providing professional consultancy and multiple types of services, for example technical, lifestyle and similar types of services. Commercial License authorizes the import, export, distribution & storage of specified items. Industrial License (available upon request) allows the import of raw material, manufacture, process, packaging and export of specified products

What are the ongoing compliance requirements for businesses in IFZA?

Businesses in IFZA are required to maintain proper accounting records, file annual tax returns, renew trade licenses, and comply with relevant laws and regulations.

What are the requirements for obtaining a visa for employees in IFZA?

The requirements for obtaining a visa for employees in IFZA include obtaining a residency visa, a work permit, a health card, and an Emirates ID.

Are there any restrictions on the type of business that can be set up in IFZA?

IFZA has a wide range of business activities allowed within the zone, including trading, consulting, industrial, and services.

What are the costs involved in setting up a business in IFZA?

The costs of setting up a business in IFZA include registration fees, visa fees, other applicable government fees and Capatt Services fees.

How long does it take to register a business in IFZA?

The registration process for a business in IFZA can take between 5-7 business days.

What is the process of registering a company in IFZA?

The business setup process in IFZA involves deciding the ideal company structure, applying for business registration, submission of all required documents, paying the required license fee, issuance of e-agreement from IFZA, signing e-agreement and share capital letter, and issuance of e-license.

What are the documents required to set up a business in IFZA?

The required documents for setting up a company in IFZA include a complete application form, passport copy of owner/owners, visa copy, Emirates ID copy, and two coloured passport-sized photographs with a white background.

What are the different types of company structures allowed in IFZA?

IFZA allows different types of company structures such as Free Zone Company FZCO and Branch offices.

What are the benefits of setting up a business in IFZA?

The advantages of setting up a business in a free zone in Dubai include 100% foreign ownership, 0% personal income tax rate, no custom duties, the option to repatriate 100% of your capital and profits, no paid-up share capital required, wide range of business activities, simple and quick set up process, world-class infrastructure, leasing options, corporate bank opening assistance and global connectivity.

What are the unique features of IFZA?

IFZA is the International Free Zone Authority and is the only business-to-business (B2B) focused free zone in the UAE. The unique features of IFZA include not requiring the investor to submit an annual audit report, offering up to 2 years visa for owners and employees, and physical presence of the investor is not required for company formation.

What is IFZA in Dubai and how does it work?

IFZA is a world-class business hub located in Dubai that offers a range of business benefits to entrepreneurs and investors. It is a platform for businesses to operate and connect with markets locally and internationally. It operates as an independent regulatory and economic zone.

What is the best way to reach Capatt Services?

You can reach our staff on this number +971 58 533 48 88 or send an email to We are available from Monday to Friday, 8am - 7pm.

Which type of services do we provide?

The Capatt Services business setup fee includes: Consultation, License Application, electronically and printed Documents, Certificate of Formation, Memorandum of Association & Articles of Association, Shareholder Resolution, Trade License and Establishment Card.

Where is Capatt Services located?

We are located in Dubai Digital Park - IFZA Building A2, Office 009 (Dubai Silicon Oasis).

Which languages do we speak?

In order to provide our clients with a stress-free business setup, our team offers professional consultations in English, German and Italian.

Who are we?

Capatt Services is a specialized team in business setup in Dubai. Our mission is to provide innovative, creative and effective solutions to our clients that exceed their expectations and drive their success. We strive to create a personalized experience for each of our clients, by understanding their unique needs and delivering tailored solutions that deliver results.

What is the cost of Capatt Services for Business Setup?

The fee for business setup through Capatt Services is USD 2,500.

Are there any cultural dress codes to follow in Dubai?

Yes, visitors are expected to dress modestly in public places, especially when visiting religious sites. Women should cover their shoulders and knees, and men should avoid wearing shorts.

Can I visit the top attractions in Dubai in one day?

It is not possible to visit all the top attractions in Dubai in one day. We recommend spending at least 3-4 days in Dubai to explore the city's culture and leisure scene.

What are some of the best outdoor activities for families in Dubai?

Some of the best outdoor activities for families in Dubai include visiting the beaches, parks, and hiking trails. Families can also enjoy a picnic at Dubai Creek Park or take a boat ride on the Dubai Marina.

How much does it cost to send a child to school in Dubai?

The cost of schooling in Dubai varies depending on the school and the curriculum. Private schools can be quite expensive, with fees ranging from AED 20,000 to AED 90,000 per year.

How can startups overcome the challenges of high cost of living and fierce competition in Dubai?

Startups can overcome the challenges of high cost of living and fierce competition in Dubai by having a unique value proposition, leveraging technology, and building strong partnerships with local businesses.

Does Dubai offer any support for startups?

Yes, the government of Dubai offers a range of programs and support for startups, including grants, tax incentives, and access to funding.

What are the sectors with the most opportunities for startups in Dubai?

The sectors with the most opportunities for startups in Dubai include technology, e-commerce, fintech, healthcare, logistics, and tourism.

Corporate Tax

UAE officially issued a federal decree-law on Corporate Tax at a 9% rate for taxable business profits exceeding AED 375,000. The new law was announced in December 2022 and is set to come into effect for financial years starting June 1, 2023.

What do I need to open a corporate bank account in the UAE?

It's important to account for your business, separate from any personal accounts. Opening a business bank account in the UAE can be a complex process and you will need to meet the eligibility requirements of financial institutions. The exact documentation required may vary depending on the bank you choose and the type of company, but they usually include: your company's trade license, a certificate of your company's registration, share certificates, the company's articles of association and memorandum of association, a letter from the board of directors authorising a company secretary to open a to open a company bank account, visas and passports for all shareholders.

What do I need to open a personal bank account in the UAE?

To open a personal bank account in the UAE, you will need the following documents: passport, Emirates ID, proof of income such as salary, and your Residency VISA.

What documents are required to apply for a new visa application?

At time of application you need to present: Passport copy and Passport photo. During the application process: medical fitness test results and Emirates ID application (with biometrics if required).

What do you need to do to get a Residence Visa?

To apply for your residence VISA you have to go through a process which involves the following. Since you have to come to Dubai to start the procedure, the first step is to obtain an entry permit. The next step is to do some simple medical test (they will take a blood sample and do an X-ray of your lungs) and afterwards you register fort he Emirates ID. Once you have completed these steps, you will receive your Residence VISA.

How connected is Dubai to the world?

Dubai is connected to the world with 150 airlines linking the city to 220 destinations.

What is the cultural diversity like in Dubai?

Dubai is home to over 200 nationalities, making it a true melting pot of different ethnicities, religions, and cultures. Its diverse, skilled communities make the city a unique talent pool for every conceivable business, adding flair to Dubai’s cosmopolitan identity. The city's vibrant cultural scene is always hosting entertainment events and art exhibitions from around the world, and restaurants dotted around the city offer hundreds of international dishes.

How does Dubai promote happiness and wellbeing?

Dubai has a vision to leverage the power of emerging technologies to become the happiest city on earth. The National Programme for Happiness and Wellbeing aims to inspire people, government, and the broader community in the UAE to cultivate wellbeing as a way of life and enrich the greater happiness of the nation.

How safe is Dubai?

Dubai ranks as the 7th safest city in the world for citizens, residents, and visitors. The city's crime rate is significantly lower than similarly sized cities worldwide, and it has meticulous law enforcement bodies that keep communities happy and vibrant, making it easy for people to feel safe in Dubai’s social and physical environments.

What is the infrastructure like in Dubai?

Dubai boasts ultra-modern infrastructure, including modern roads, ports, and airports, which serve as one of the world’s busiest gateways into the region for business, commerce, and tourism. The city also has state-of-the-art gated residential communities, luxury resorts and hotels, world-renowned theme parks, and more.

The difference between Freezone & Offshore companies

Freezone companies are resident onshore companies that can operate both within and outside the UAE, whereas offshore companies are non-resident companies that are prohibited from conducting business within the UAE. Additionally, offshore companies are not allowed to have dedicated office premises or visa quotas under the company.

Tax System of the UAE

UAE can be considered a tax haven as the government only imposes a 5% Value-added-tax (VAT) on most consumer transactions, and there are no other personal income taxes in the country.

Which law governs Company in the UAE?

The UAE's legal entities are governed by Federal Law No.2 of 2015 on Commercial Companies, which has been amended. Additionally, each Freezone has its own rules and regulations in place to ensure efficient operation while considering national interests.